Contact Us

If you have any questions or requests, please feel free to contact us.

Please check the FAQ first

We have compiled frequently asked questions and answers. Please check before contacting us, as you may find a quick solution.

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Contact by Email

Please feel free to contact us at the email address below

Estimated response time: within 3 business days

Business hours: Weekdays 9:00-18:00 (JST)

Support Details

Technical Support
Questions about Features
Account Inquiries
Consultation about Pricing Plans

Request When Contacting Us

Information to Include in Your Email

  • Your name or nickname
  • Type of inquiry (technical support, feature request, bug report, etc.)
  • Details (if there is an error message, please paste it as is)
  • Your environment (browser type, OS, etc.) *For technical issues

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